A friend of mine at JCTrident sent me the following article, titled: "WHEN PERFORMANCE GET MEASURED, PERFORMANCE IMPROVES." "This old adage remains true year after year. The question is will you do the measuring that can get you the improved performance that you desire this year?
We see time and time again in the sports world how records are broken. They constantly measure past performance in order to set new levels of expectation. During the year, if you want to achieve improved performance, set up a system to measure all your activities that will insure success for yourself and your organization. It is much like a dashboard on your car.
The dashboard measures the activity of the car to insure that it is performing at its expected levels. So if you want to perform at the levels that will achieve success, set up a dashboard that will measure how you are doing.
The first step in setting up your dashboard is to determine what is important to measure. What sort of activities should you be measuring? The answer is every significant activity that will help you achieve your goal. As an example, if you are in sales and you make cold calls to generate prospects, then you would want to track the number of phone calls made, the number of times contact was made and the number of appointments generated.
Once you have determined the activities to measure, set up your dashboard using a simple form to track your progress. You can use an electronic spreadsheet or simply make tic marks manually.
Don't get hung up on what type of method to use, just use a method that works for you. Keep it simple and easy. Remember, the purpose of maintaining the dashboard is to improve performance. So you'll need to set benchmarks to measure your actual activity. If you need to make four sales appointments a day, then measure it every day and keep track daily, weekly, monthly, quarterly and annually. On a regular basis, review your results to determine if you are performing at the level necessary to achieve your goal."
FYI---At Bayview 1031 we keep track daily of our sales, number of fundings and $'s held. Our company truly believes in performance tracking. So as they concluded in the article: "... if you want to be your best, begin today by keeping track of those activities that will get you there. "
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